Roadmap.com Privacy Policy

Updated: July 17 2019

Your privacy is very important and we take it seriously. This Privacy Policy explains how we collect and use ("process") your information when you use Roadmap.com, which is provided by Aha! Labs Inc. ("Roadmap.com").

We will not process your information except as described in this Privacy Policy. Capitalized terms that are not defined in this Privacy Policy have the meanings given to them in our Terms of Service.

What information do we process?
"Personal information" is information or an information set that identifies or could be used by or on behalf of Roadmap.com to identify an individual.

We process the following personal information: name (if you choose to provide it), email address, and IP address. Roadmap.com does not seek to collect any sensitive data (e.g., health status, political opinions or religious/philosophical beliefs, trade-union membership, or racial or ethnic origin).

"Other information" is any information that is not personal information. Other information includes:

  • "Usage Data" is encoded or anonymized information or aggregated data about a group or category of services, features, or users which does not contain personal information. Usage Data helps us understand trends in usage of Roadmap.com so that we can better consider new features or otherwise tailor Roadmap.com. In addition, we may share Usage Data with partners and service providers for various purposes which include helping us better understand your needs, improving Roadmap.com, as well as for advertising and marketing purposes. We do not share Usage Data with third parties in a way that would enable them to identify you personally.
  • "Log files" are information gathered from website usage which include internet protocol (IP) addresses as well as browser, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer and maintain Roadmap.com, or track usage of various features within Roadmap.com. Occasionally (e.g., in response to an error, inquiry, investigations), we may link a specific log file to an individual to improve Roadmap.com.
  • "Cookies" are used to assist in collecting Other Information. For more details about how we use cookies, please see our Cookie Notice below.
  • "Web beacons" are tiny graphics with a unique identifier that are used to track online movements of internet users. Unlike cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on websites. We also employ web beacons to inform us which emails have been opened by recipients.

Why do we process your personal information?
If you choose to register for Roadmap.com, we collect your email and IP address so that we can set up and administer your account, including identification, authentication, usage monitoring, security, logging, and backups.

You also can choose to add information (e.g., name, image, bio, social handles) to your profile or post information to Roadmap.com (together, the "Content"). Your Content and metadata about it (such as when you posted it) are publicly viewable on Roadmap.com and may be used in publishing or sharing your Content on Roadmap.com or to our social media accounts. This Content may be indexed by search engines and republished elsewhere on the web in accordance with our Terms of Service.

We also send registered users a weekly email of the most popular Roadmap.com content. If you do not want to receive that email, you may opt-out at any time by following the instructions in the email.

In all cases, the legal bases for processing your personal information are: necessary to facilitate your requested level of activity on Roadmap.com and legitimate interest.

Who do we share personal information with?
Most importantly, we never sell your personal information. We use subprocessors to assist with the delivery of Roadmap.com. These subprocessors have access to personal information only as is necessary to deliver Roadmap.com. Roadmap.com currently uses the following subprocessors:

  • Functional Software (Cloud-based error-tracking services) (U.S.)
  • Google Inc. (Cloud service provider) (U.S.)
  • Heroku (Cloud service provider) (U.S.)
  • New Relic, Inc. (Cloud-based analytics services) (U.S.)
  • The Rocket Science Group, LLC (Cloud-based email notification services) (U.S.)

We also may share or disclose your information with your consent, such as if you choose to sign on to Roadmap.com through a third-party service (e.g., Google, LinkedIn, Twitter). We cannot control third parties' use of your information. We also may disclose your information if we are required to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond to claims asserted against us or to comply with legal process (for example, subpoenas or warrants), (ii) enforce or administer our agreements with users, such as the Terms of Service; (iii) engage for fraud prevention, risk assessment, investigation, customer support, product development, and debugging purposes, or (iv) protect the rights, property, or safety of Roadmap.com, its users, or members of the public.

How long do we keep your personal information?
We will retain personal information we process for as long as needed to provide you with access to Roadmap.com, subject to our compliance with this Privacy Policy (and your rights as you choose to exercise them). We may further retain and use personal information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate interests.

What rights do you have to personal information?
Access, Correction, Objection, and Portability Rights
You have the right to request access to, rectification of errors in, or erasure of your personal information. You also have the right to object to the processing of your personal data and to receive a copy of your personal information in a structured, commonly used, and machine-readable format. For individuals in the EU, you may always lodge a complaint with your local data protection supervisory authority.

If you wish to exercise the above rights, you can update, change, or delete the personal information you have provided by logging into Roadmap.com and providing such additional information where applicable. Be advised that there may be legal conditions or limitations on these rights. If you have additional questions about exercising these rights, please contact us at support@roadmap.com.

Opt-Out Rights
If you would like to stop receiving the weekly newsletter from us, you may update your preferences on your Roadmap.com profile page, follow the unsubscribe instructions included in each email, or email us at support@roadmap.com.

How we protect your information
Roadmap.com uses a variety of physical, managerial, and technical safeguards to preserve the integrity and security of your information, based on the sensitivity of the information. We cannot, however, ensure or warrant the security of any information you transmit to Roadmap.com or guarantee that your information on Roadmap.com may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

No use by minors
We do not knowingly collect personal information from individuals below the age of 18. If we learn that we have collected or received personal data from an individual under 18 without verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a child under 18, please contact support@roadmap.com.

Links to other websites
We are not responsible for the practices employed by websites linked to or from Roadmap.com, nor the information or content contained therein. Please remember that when you use a link to go from Roadmap.com to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies.

Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to support@roadmap.com.

Changes to Our Privacy Policy
We may change this Privacy Policy from time to time. We will post the changes to this page. If we make changes that materially alter your privacy rights, we will provide additional notice. If you disagree with changes to this Privacy Policy, you should delete your account. Your continued use of Roadmap.com constitutes your agreement to be bound by such changes to this Privacy Policy.

Who can you contact with questions about privacy?
To exercise any of the rights mentioned in this Privacy Policy or if you have questions regarding this Privacy Policy, please email us at support@roadmap.com.

Cookie Notice

To make Roadmap.com work properly, we sometimes place small text files (cookies) on your device when you visit Roadmap.com. This Cookie Policy (the "Policy") provides information about how and when we use cookies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy.

What is a cookie?
A "cookie" is a small software file stored temporarily or placed on your computer's hard drive. The main purpose of a cookie is to allow a web server to identify your computer and web browser and then tailor webpages and login information to your preferences. Cookies last for one of two time periods:

  • "Session-based cookies" last only while your browser is open and are automatically deleted when you close your browser.
  • "Persistent cookies" last until you or your browser deletes them or until they expire.

Cookies help us promptly display the information you need to use the capabilities of Roadmap.com and other information which we consider to be of interest to you. Cookies do not typically contain personal information but can be linked to personal information that you have already provided us. By gathering and remembering information about your website preferences through cookies, we can provide a better web and marketing experience.

Does Roadmap.com use cookies?
Yes. When you use Roadmap.com, we use persistent and session cookies to: (a) store a session identifier, (b) temporarily store drafted content pending your login to Roadmap.com, (c) analyze usage of Roadmap.com, (d) customize Roadmap.com to your preferences. We also may include clear GIFs in HTML-based emails to determine whether the message has been opened. As we adopt additional technology, we may also gather additional information through other methods.

We use these automated technologies to collect and analyze certain types of information, including: (a) information related to the devices or browsers you use to access or interact with Roadmap.com, such as IP addresses; and (b) information related to the ways in which you interact with Roadmap.com, such as referring and exit pages and URLs, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used Roadmap.com, and other similar information. We may also capture other data, such as search criteria and results.

Roadmap.com discloses a subset of this automatically collected information publicly. Specifically, you agree to Roadmap.com's disclosure of information related to the ways in which you interact with Roadmap.com, such as landing pages, pages viewed and the order of those pages (including questions and answers viewed), comments added, the date and time you used Roadmap.com, and other similar information on Roadmap.com to other Roadmap.com users, along with your name and profile information.

The above-described cookies are further categorized as follows:

Authentication and security cookies: We use these cookies to enable you to remain logged into Roadmap.com and verify that it is you as you use Roadmap.com. This helps keep your account safe and secure from unauthorized use and helps combat spam and other abuse which violates our policies.

Analytics and research cookies: We use these cookies to better understand how people use Roadmap.com. For example, how often particular features are used or which content leads towards user activity. We obtain consent for the placement of analytics and research cookies in jurisdictions that require it. To revoke your consent, you should delete the cookies.

Advertising cookies: We use these cookies to help deliver relevant ads to you and measure the performance of ads. We obtain consent for the placement of advertising cookies in jurisdictions that require it. To revoke your consent, you should delete the cookies.

What cookies does Roadmap.com use?
Roadmap.com uses the following cookies:

Can cookies be turned off?
You can generally accept or decline the use of cookies through functionality built into your web browser. We obtain consent for the placement of non-essential cookies in jurisdictions that require it. To revoke your consent, you should delete the cookies.

If you want to learn more about cookies or how to control or delete them, please visit https://www.aboutcookies.org for detailed guidance. In addition, certain third-party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here. Please note that if you do elect to disable your web browser's ability to accept cookies, you may not be able to access or take advantage of certain features of Roadmap.com.

How does Roadmap.com respond to Do Not Track signals?
Currently, there is no consensus on what "Do Not Track" means and how to respond to "Do Not Track" signals. For that reason, we do not respond to those signals. Be advised that third parties linked from or integrated with Roadmap.com set their own policies regarding responses to Do Not Track signals.


Updates in this version:

All updates were made to provide additional information on data processing by Roadmap.com. No new subprocessors or data processing flows have been added since the previous version. The following are the key updates:

  • Reordered and renamed sections for ease of understanding
  • Enhanced text to clarify what we collect (the type of data), why we collect it (the purpose and use), and who we share it with (subprocessors)
  • Added section on individual rights
  • Added Cookie Notice
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